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Credit Card Problems
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This FAQ will assist you in determining why our system did not process your credit card.

  1. Does your account first and last name, address information match the information you have stored for your credit card?

  1. Does your account first and last name, address information match the information you have stored for your credit card?

    Our website will send the added accounts first and last name and address information to process a credit card transaction. If you chose to checkout without a login, our website will send that information for credit card authorization. So, in both instances, make sure what you enter is the information you have stored on your credit card. Contact your bank or credit card issuer if you are unsure of the billing address they have on file.


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