Section A. 1000

Terms of Service

A. 1002

​Acceptance of TermsWelcome to the Canvas USA® experience! Our Website, operated by Canvas USA®, is designed to provide you with comprehensive information about our company, history, news, and products. Additionally, we offer you the convenience of purchasing our exceptional products through our online retail store. As a valued user of our Website, we kindly request that you carefully review and familiarize yourself with the following Terms and Conditions.

At Canvas USA®, we strive to provide you with the best service possible. Therefore, please note that these Terms and Conditions may be updated periodically without prior notice. Rest assured that you can always access the most current version at any time by visiting:

By accessing this Website, we kindly ask that you acknowledge having read and understood these Terms and Conditions, along with any posted updates. Your continued use of this Website indicates your acceptance and agreement to be bound by these terms. If for any reason you do not wish to be bound by these Terms and Conditions, we kindly request that you refrain from using this Website further.

Thank you for choosing Canvas USA® as your trusted source for quality products. We look forward to providing you with an exceptional online experience!

A. 1004

  ​RegistrationUnlock the full potential of our website by completing a quick and hassle-free registration process. Gain access to exclusive features and enhanced functionality that will elevate your browsing experience. By providing accurate and up-to-date information during registration, you ensure seamless interactions within our platform. Rest assured that we value your privacy and adhere to strict data protection measures. Please take a moment to carefully review our Terms and Conditions, as they govern your usage of our website. By continuing to use our platform, you indicate your understanding, acceptance, and commitment to these terms. 

A. 1006

​Registration Account and PasswordSecure your online presence with Registration Account and Password by Canvas USA®. As part of our registration process, you will be provided with a unique username and password, offering you exclusive access to your account. It is of utmost importance that you maintain the confidentiality of this information to ensure the security of your account.

With great power comes great responsibility, and you are accountable for all activities carried out under your account. In the event of any actual or suspected unauthorized use or breach of security, it is essential that you promptly notify Canvas USA®.

We must emphasize that Canvas USA® cannot be held liable for any loss or damage resulting from your failure to protect the confidentiality of your password and account. Prioritize the security of your personal information and enjoy peace of mind with Registration Account and Password by Canvas USA®.

A. 1006

​Protection of PrivacySafeguard your personal information with the utmost care and confidence. At Canvas USA®, we prioritize your privacy and are committed to protecting the information you entrust to us. Rest assured that our Privacy Policy, seamlessly integrated into these Terms and Conditions, outlines the comprehensive measures we take to ensure the security of your data. We encourage you to familiarize yourself with our privacy practices before proceeding, as your agreement to these Terms and Conditions signifies your consent to the responsible handling of your personal information in accordance with our Privacy Policy.

A. 1008

​ ​Products for Personal UseAttention all personal-use product enthusiasts! Canvas USA® has a wide range of top-quality products available on our website, exclusively designed for your personal needs. Please note that these products, along with any samples provided, are strictly intended for non-commercial use only. Reselling of purchased or received products is strictly prohibited. We kindly request you to refer to our Terms and Conditions for further guidance. In the event that we find any violation of these terms, we reserve the right to cancel or reduce the quantity of your order without prior notice. If you are a wholesaler or retailer interested in bulk purchases, please feel free to contact our dedicated customer service department at 888-341-1234.

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  ​Product DescriptionsDiscover the unparalleled accuracy of Canvas USA®'s product descriptions. With meticulous attention to detail, we strive to provide precise and informative descriptions that accurately depict our products on our website. Please note that due to variations in computer settings, there may be slight differences in the appearance of product colors. Rest assured, our commitment to transparency ensures that you receive the most accurate representation of our products. Shop with confidence and trust in Canvas USA® for a seamless online shopping experience.

A. 1012

​ ​Limited Product Warranty At Canvas USA®, we take pride in crafting products that are built to be long-lasting. That's why we confidently offer comprehensive One-year workmanship and three-year product warranty on all our manufactured products, ensuring your peace of mind from the moment of purchase.

A. 1014


Providing clarity and transparency, Canvas USA® wants to ensure that you have a clear understanding of the terms and conditions related to our website and products. Please read the following information carefully.

The Canvas USA® website is made available to you on an "as is" and "as available" basis unless otherwise specified in writing. We strive to provide accurate and up-to-date information, but we do not make any representations or warranties (apart from those explicitly set forth above) regarding the operation of the website, the information, content, materials, product descriptions, and services described through the website. 

To the extent permitted by applicable law, Canvas USA® disclaims all other warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights.

In no event shall Canvas USA® be liable for any special, incidental, indirect, or consequential damages resulting from your purchase or use of our products. Even if Canvas USA® has been advised of the possibility of such damages.

Please note that Canvas USA®'s entire liability for any product sale shall not exceed the total amount actually received by Canvas USA® from such sale.

By accessing our website and making a purchase through it, you acknowledge and agree to these disclaimers of warranties. If you have any questions or require further clarification regarding these terms, please do not hesitate to contact us.

A. 1016

​ ​Sales Invoice AgreementPlease take a moment to carefully read and understand the following important information regarding your purchase. By making a payment, you acknowledge that you have reviewed and comprehended all the colors and descriptions associated with your order. At Canvas USA®, we have strived to deliver exceptional service and products for over forty years. However, please note that we will make every effort to meet completion dates, and without Canvas USA® installation services, ensure accurate fastener placements, but we cannot guarantee them. Furthermore, it is essential to be aware that all photographs submitted as part of the order become the sole property of Canvas USA®. Regrettably, we cannot provide financial compensation for any submitted photo(s). Please note that charges will be based on time and materials used for custom work or repairs. A deposit is required for all jobs, which is non-refundable.

Lastly, if you choose to make your payment using a credit or debit card, it is understood that you waive your charge-back rights pertaining to this purchase. By signing below, you confirm that the information on this sales order is accurate and aligns with your expectations.

Thank you for choosing Canvas USA®. We appreciate your business and look forward to serving you.

A. 1018

​Canvas USA® Intellectual Property Rights

You acknowledge and agree that the Website and its contents, including, but not limited to, all photographs, information, data, text, product descriptions, software, music, sound, graphics, video, messages, tags and/or other materials (collectively, the "Content") are proprietary or confidential information that belongs exclusively to Canvas USA® and is protected by applicable copyright, trademark, trade secret, patent or other proprietary rights and laws. You are not authorized to reproduce, republish, distribute, transmit, modify, sell, or otherwise use the Content or create derivative works based on the Content, in whole or in part, without Canvas USA® express written authorization. Without limiting the foregoing, you are not authorized to use the Content in order to gain a competitive advantage, for marketing purposes (including third-party solicitations), to harass, abuse or harm others, or in a way that otherwise exceeds the scope of your authorized access to this Website. In addition, you are not authorized to use, access, search or obtain data from the Content of this Website by using any deep-link, framing, page-scrape, robot, spider, or other automatic devices, program, algorithm, or similar methodology. Canvas USA® grants you a personal, non-transferable, and non-exclusive right and license to use the Content on a single computer for non-commercial purposes only and subject to all other Terms and Conditions herein. Any unauthorized use terminates the permission or license granted by Canvas USA®.

The Canvas USA® name and associated product names are trademarks or registered trademarks of Canvas USA® (the "Canvas USA®"). You are not authorized to display or use in any manner any Canvas USA® Mark without our prior written consent.

The product designs and product materials used for Canvas USA® products are the exclusive property of Canvas USA® and are protected by applicable copyright and other proprietary rights and laws. You are not authorized to reproduce, sell, or otherwise use these designs or materials, in whole or in part. Canvas USA® takes its intellectual property rights seriously and monitors for and vigorously pursues any infringers.

A. 1020

  ​Information Sent to UsAt Canvas USA®, we highly value your feedback and appreciate your willingness to contribute. However, we kindly request that you refrain from sharing any proprietary or confidential information, suggestions, or materials via email, our website, or any other means. Please be aware that we do not provide compensation for any submissions that we may use.

By submitting such materials, you grant Canvas USA® a perpetual, worldwide, irrevocable, royalty-free license to utilize them in any manner deemed appropriate by our organization. It is essential to understand that you must not submit any materials for which you do not possess the legal right to make available under applicable laws or contractual obligations (e.g., insider information, proprietary and confidential data acquired through employment or nondisclosure agreements). You bear sole responsibility for any liabilities arising from the submission of such materials.

We greatly appreciate your understanding and cooperation in adhering to these guidelines as we strive to foster a transparent and lawful environment.

A. 1022

 User-Submitted Content and User Conduct

Any content you have made available to us, whether uploaded, posted, submitted, or otherwise provided to us or on our Website, including without limitation your reviews of products, Content from your social media account(s), or any other content which does not originate with us ("User Content"), is your sole responsibility. You represent and warrant that you own any User Content or have permission to provide any User Content you make available to us. Under no circumstances will Canvas USA® be liable in any way for any User Content made available on or through our Website.

Canvas USA® does not claim any copyrights in original works created and posted by you. However, by uploading, posting, transmitting, or otherwise making any User Content available on or through our Website or social media, you are granting us, and our related entities, an irrevocable, nonexclusive, royalty-free license to copy, modify, publish, distribute publicly, and prepare derivative works of such User Content in any medium or format without any obligation of notice, attribution or compensation to you.

We may not moderate all product reviews or User Content on certain other areas of our Website, so we cannot and do not warrant and/or guarantee the truthfulness, integrity, suitability, or quality of any publicly available User Content.

You agree that you will not use our Website to transmit or make available any content that:

  • violates any laws, contains any threats, is abusive, harassing, vulgar, obscene, indecent, violates any person's rights of privacy or publicity, is defamatory, libelous, hateful, contains any disparaging statements or opinions regarding racial, gender or ethnic background, or is otherwise tortious or objectionable;
  • infringes any intellectual property rights or other rights of any party, including, but not limited to any patent, trademark, trade secret, copyright, or other proprietary rights;
  • contains any private information about an identifiable person without that person's permission, or any content soliciting any personal or private information from any individual;
  • you know or have reason to know is false, misleading, or fraudulent;
  • You do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • employs any techniques to disguise the origin of the Content submitted;
  • contains any unsolicited or unauthorized advertising, promotional materials, or material which can be characterized as "junk mail," "spam," "chain letters," "pyramid schemes," "Ponzi schemes," or similar material, or any information posted primarily for advertising, promotional, or other commercial purposes, including without limitation any request for or solicitation of money, goods, or services for private gain;
  • incorporates within it any software viruses or any other computer code, files, or programs whose purpose or function is to interrupt, destroy, or otherwise impair the operability of any software or hardware or telecommunications equipment; or
  • Contains links to any websites containing content violating any of the foregoing requirements, or links to any websites for purposes of disrupting the operations of such Website, harassing the owners of such Website, or other objectionable or illegal purposes.

A. 1024

​You further agree not to use our Website Our top priority is creating a safe and respectful online community for all users. By using our Website, you agree to abide by certain guidelines to ensure a positive experience for everyone. Please refrain from engaging in any conduct that may cause harm to individuals, impersonating or misrepresenting affiliations, participating in stalking or harassment, or transmitting materials that encourage illegal activities. Together, let's foster an environment of trust and compliance with applicable laws and regulations. Thank you for your cooperation. In addition, you are prohibited from interfering with, creating an excessive burden on, or otherwise disrupting our Website, servers, or networks connected thereto (e.g., using a bot to overload our product review feature). We reserve the right (but have no obligation) in our sole discretion to pre-screen, edit, refuse, move, or remove any User Content that is posted on our Website or prohibit your access to our Services in the event of a violation of these Terms and Conditions.

A. 1026

​Notification of Claimed Copyright InfringementIn the event that you find Content posted on our Website which you believe is an infringement of the copyright ownership or other intellectual property rights of yourself or any third party, please immediately contact our Copyright Agent as described below. To report any alleged infringement, you may contact us in writing by providing a signed statement containing the following information:

  1. your name, address, telephone number, and email address, and if you are acting on behalf of the owner of the intellectual property, the name of the owner;
  2. a statement, made under penalty of perjury, that you are the owner of the copyright or are authorized to act on behalf of the owner;
  3. a detailed description of the copyrighted work or other intellectual property that you claim has been infringed;
  4. if your claim is based on a registered work, the registration number, and the date of issuance of the registration;
  5. a description of the infringing material and the URL where such material is located on the Site, or a description of where on our Site you found such material;
  6. your written statement that you believe, in good faith, that the use of the work on our Site has not been authorized by the true owner of the work, its agent, or as a matter of law; and
  7. A statement under penalty of perjury that all of the information you have provided is true.

A. 1028

​Please send your notice of alleged infringement to us Protect your intellectual property with ease! If you believe your copyright has been infringed, please follow the proper protocol by sending your notice of alleged infringement to Canvas USA® Copyright Admin. You can choose to send it conveniently via mail to our physical address at 1010 HWY 35 SOUTH, ROCKPORT, TX 78382, or through email at Rest assured that our dedicated team will handle your claim promptly and professionally. Safeguard your creative works with confidence - trust Canvas USA® to protect your rights.

 In accordance with the Digital Millennium Copyright Act ("DMCA"), it is our policy to terminate the use of our Website by repeat infringers in appropriate circumstances. We reserve this right for all users, regardless of their geographic location.


A. 1030

​Links to Other Sites Gain confidence when navigating the digital landscape with "Links to Other Sites" by Canvas USA®. Our meticulous approach ensures that you receive clear and transparent information about any external websites you may encounter while using our platform. While we do not assume responsibility for the content or activities of these websites, our commitment to your online safety and security remains unwavering. Explore the web with peace of mind, knowing that you are equipped with the necessary knowledge and awareness to make informed decisions.

A. 1032


Canvas USA® failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

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  ​GOVERNING LAW Ensure clarity and compliance with our governing law clause! In accordance with the laws of the State of Texas, Canvas USA® upholds the terms and conditions that govern your relationship with us, unless prohibited by law. Rest assured that any conflicts or disputes will be resolved in adherence to these principles, guaranteeing a fair and just resolution.

A. 1036

  ​LIMITATIONS ON PERIOD TO BRING CLAIMS Attention all users and customers! Please be aware of the limitations on the period to bring claims regarding the use of our website or the purchase of any products offered on this site. According to our policy, any claims must be brought in arbitration within one (1) year from the date the cause of action arose. We encourage you to familiarize yourself with this important provision as it ensures a fair and timely resolution to any disputes that may arise. Thank you for your understanding and cooperation.

A. 1036


 Introducing our Arbitration and Class Action Waiver service - the efficient and fair way to resolve disputes related to your use of our website or purchases made through it. Say goodbye to lengthy court battles and hello to a streamlined arbitration process.

By participating in arbitration, you are opting for a binding resolution without the need for a judge or jury. Please note that court review of an arbitration award is limited. Additionally, by choosing arbitration, you waive your right to sue or seek relief through traditional legal avenues.

The arbitration will take place in Rockport, Texas, and will be administered by the esteemed American Arbitration Association (AAA) in accordance with their applicable rules, including supplementary procedures for consumer-related disputes. For more details on AAA's rules, please visit

All filing, administration, and arbitrator fees will be governed by AAA's rules. Rest assured that the decision of the arbitrator will be final and binding. Any judgment based on the arbitrator's award may be entered in a court of competent jurisdiction.

We strive to provide a hassle-free resolution process within the bounds of applicable law. Choose our Dispute Resolution program today for a fair and efficient way to address any disputes that may arise.

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  ​Additional TermsPlease take note that certain features of our Website may come with additional terms and conditions. These terms are applicable when using specific functionalities or engaging in particular activities on our platform. For instance, if you make a purchase through our Website, our Returns & Refunds policy as well as our Shipping Policy will be in effect. We may also run promotions or contests from time to time, which will have their own set of additional terms. It is important to acknowledge that these additional terms are incorporated into our overarching Terms and Conditions, including our Privacy Policy. By using the Website, you agree to be bound by all applicable terms and policies.

Contact Us  Reach out to us at Canvas USA® headquarters, conveniently located at 1010 HWY 35 South, Rockport, Texas 78382. Our dedicated team is ready to assist you with any inquiries or concerns you may have. Give us a call at 361-729-0638 or send us an email at For immediate assistance, feel free to dial our toll-free number: 888-341-1234. Experience unparalleled customer service and let us help you make every interaction count.