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    Text Message Terms

    Canvas USA® Text Message Terms · v1.0
    Effective Date: September 1, 2026
    These terms apply to the Canvas USA® text message program. They sit alongside our Privacy Policy and the Terms of Service.

    1) The short version

    • Agreeing to texts is never a condition of buying anything.
    • Reply STOP to any message to stop them. Reply HELP for help.
    • Message and data rates may apply.
    • We never share or sell your mobile number for anyone else's marketing.

    2) What we text you about

    Order and shipping updates · production and quote follow-ups · appointment and service reminders · replies to something you asked us · and, only if you separately agreed to them, occasional offers.

    3) How you opt in

    By giving us your mobile number and agreeing at checkout or on one of our forms, by asking us in writing or in person, or by texting us first. Consent to receive texts is not a condition of any purchase.

    4) How often

    Frequency varies with your order and what you have asked us for. A custom project in production generates more messages than a stock item that ships the same week.

    5) Cost

    Message and data rates may apply, depending on your plan and carrier. Canvas USA® does not charge you for the messages. Neither Canvas USA® nor the mobile carriers are liable for a message that is delayed or not delivered.

    6) Stopping, and getting help

    Reply STOP to any message and we will stop. You will get one final message confirming it. Reply HELP for help, or contact us at [email protected] or 888-341-1234.
    Stopping texts does not cancel your order, and we will still reach you by email or telephone about it.

    7) Your mobile number stays with us

    No mobile information is shared with or sold to third parties or affiliates for their marketing. Your opt-in and your consent are not shared with or sold to anyone. Your number goes only to the service provider that sends the messages, and only so that the messages you asked for can be delivered.

    8) Carriers and devices

    Not every carrier or handset supports every message. If you change or give up your mobile number, tell us, so a message meant for you does not reach someone else.

    9) Changes

    We may update these terms. The version posted when you receive a message is the one that applies. Your information is handled as described in our Privacy Policy.

    10) Questions

    Canvas USA®
    Email: [email protected]
    Phone: 888-341-1234, Monday to Friday, 9:00 AM to 5:00 PM Central Time